Simple, transparent pricing

Your upload count resets on the 1st of each month at midnight UTC. Any unused uploads do not roll over to the next month.

Yes. Your Pro plan is tied to your Clio account, not to a single device. Sign in to Send to Case with the same Clio account on as many computers as you like - all of them get unlimited uploads at no extra cost. There are no per-device charges. Pro covers one person, so to put colleagues on Pro you buy a seat for each of them from your account page and they all share one bill.

Yes. Pro is sold per seat at the same flat price - $19 per seat per month, or $190 per seat per year. Once you are on Pro yourself, buy the number of seats your firm needs from your account page and invite each colleague by email, and every seat is billed on one subscription. Their seat turns on when they connect their own Clio account. Adding a seat is prorated, removing one credits your next invoice, and a seat can be reassigned when someone leaves.

Both plans give you the same unlimited Pro features. Annual billing is $190/year (effectively $15.83/month), which works out to two months free compared to the $19/month plan. You can switch between billing periods from your account settings.

Yes. Pro is available month-to-month or annually with no long-term contracts, and it renews automatically until you cancel. You can cancel at any time in any of these ways. In the extension: open Send to Case from your browser toolbar or Extensions menu, click the gear icon (Account settings) on the Select Files screen to open the Account screen, then choose "Manage Subscription" and cancel on the billing page that opens. On the website: sign in at sendtocase.com/manage with your Clio account (if your Clio account is in Canada, the UK and Europe, or Australia, start at sendtocase.com/connect/region instead), then choose "Manage subscription" and cancel on the billing page that opens. By email: write to [email protected] and we will cancel your subscription for you. You won't be charged again, and you keep Pro until the end of your current billing period. Uninstalling the extension does not cancel your subscription.

Yes. Free and Pro uploads work the same with Clio accounts in Canada, the UK and Europe, and Australia, and prices are in US dollars. Your account page is where you upgrade, manage your subscription and buy firm seats for colleagues. Go to sendtocase.com/connect/region and answer "Where is your Clio account?" to sign in to it. It remembers your region, so sendtocase.com/manage takes you back there next time. The answer to "Can I cancel anytime?" covers every way to cancel, including from the extension and by email.

On a monthly plan, if you didn't mean to stay subscribed, email [email protected] and we'll refund every charge dated within the 60 days before we receive your request. On an annual plan, we'll refund an annual charge in full if you ask within 30 days after it, including a renewal. A refund cancels the subscription straight away and ends Pro for every seat on it. See sendtocase.com/refund for the refund policy.

The Free plan itself is your trial. Use all core features with 10 uploads per month for as long as you like. When you're ready for unlimited uploads, upgrade to Pro. No credit card required to start.

You'll see a friendly message letting you know you've reached your monthly limit. You can upgrade to Pro for unlimited uploads instantly, or wait until your limit resets on the 1st of next month. If you select more files or links than the uploads you have left, the batch is stopped before it starts, with a message giving both numbers (for example, 11 files but 10 uploads left), so pick fewer or upgrade.

Yes. When you upload a ZIP file, it's automatically extracted and each file inside is uploaded individually to Clio. Each extracted file counts as one upload toward your monthly limit.